How We Ensure Your Information is Secure
CCH maintains physical, electronic and managerial practices and procedures designed to ensure the security, integrity and confidentiality of customer information. We limit and restrict access to customer information only to those employees who need it to carry out their business functions. We also educate our employees about safeguarding customer information and preventing its unauthorized access, disclosure or use. TMM employees with access to personal information are also bound to adhere to this policy. TMM will monitor and adopt, as appropriate, new technological improvements that are designed to aid in ensuring the accuracy and security of customer information.
Customers utilizing our service are provided access numbers, account numbers and passwords to access their account information on-line. E-mails sent to subscribers are not encrypted and have the same level of protection as general e-mails.
Type of Information Collected
CCH gathers customer information needed to provide superior service, communicate important information about the service or new offerings which we believe will be of interest to you, and to administer to our business. In order to best service you; we may gather information from you in a few instances.
When you visit our site, we may collect non-personally identifiable information from you through the use of computer ‘cookies.’ A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. CCH uses non-identifying cookies to provide easier site navigation and access to forms. You can still use the TMM sites if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you. Additional information regarding computer cookies and how to disable them is described below.
When you subscribe for service, we will ask you to voluntarily provide certain personally identifiable information, such as; your name, address, telephone number, e-mail addresses, billing information. We need this information in order to fulfill your order and notify you of your account status.
How Personal Information is Used
Who Owns Information Once It Is Submitted
We Do Not Intend to Collect Data From Children
The information and services provided by CCH, our affiliates, sponsors and advertisers are not intended to be viewed by children under 18 years of age. No information collected from children is knowingly used for any marketing or promotional purposes whatsoever, either inside or outside CCH.
Help Us Keep Your Personal Information Accurate
If your personal information changes or you would like to review the personal information we may have on file, please e-mail us with the new information or your review request to [email protected]
Cookies are pieces of information that a web server may transfer to your computer through your web browser. When this information is stored on your computer our system is able to recognize your browser and in turn customize web page content for you. We will not use any cookies to retrieve data from your hard drive or obtain sensitive information about you. When a cookie is set, your browser will check it for length, an expiration date, and where it originated. Only CCH can access the cookies that we set. You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser. However; if you choose to reject or disable cookies, you may not be able to use certain of our subscriber services or website features.
How to Disable Cookies
Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you do delete the CCH cookie, please note that you may not be able to take full advantage of subscriber services offered by CCH or our product line.
CHOICE OF LAW/DISPUTE RESOLUTION/CLASS ACTION: This Agreement shall be treated as though they were executed and performed in Florida and shall be governed by and construed in accordance with the laws of the State of Florida (without regard to conflict of law principles). Should a dispute arise concerning this Agreement, the terms and conditions of this Agreement or the breach of same by any party hereto: (a) the parties agree to submit their dispute for resolution by arbitration before a reputable arbitration organization as mutually agreed upon by the parties; and (b) you agree to first commence a formal dispute proceeding by completing and submitting an Initial Dispute Notice. We may choose to provide you with a final written settlement offer after receiving your Initial Dispute Notice (“Final Settlement Offer”). If we provide you with a Final Settlement Offer and you do not accept it, or we cannot otherwise satisfactorily resolve your dispute and you wish to proceed, you must submit your dispute for resolution by arbitration before a reputable arbitration organization as mutually agreed upon by the parties, in your county of residence, by filing a separate Demand for Arbitration. For claims of Ten Thousand Dollars ($10,000.00) or less, you can choose whether the arbitration proceeds in person, by telephone or based only on submissions. If the arbitrator awards you relief that is greater than our Final Settlement Offer, then we will pay all filing, administration and arbitrator fees associated with the arbitration and, if you retained an attorney to represent you in connection with the arbitration, we will reimburse any reasonable attorneys’ fees that your attorney accrued for investigating, preparing and pursuing the claim in arbitration. Any award rendered shall be final and conclusive to the parties and a judgement thereon may be entered in any court of competent jurisdiction. Nothing contained herein shall be construed to preclude any party from: (i) seeking injunctive relief in order to protect its rights pending an outcome in arbitration; and/or (ii) pursuing the matter in small claims court rather than arbitration. Although we may have a right to an award of attorneys’ fees and expenses if we prevail in arbitration, we will not seek such an award from you unless the arbitrator determines that your claim was frivolous.
To the extent permitted by law, you agree that you will not bring, join or participate in any class action lawsuit as to any claim, dispute or controversy that you may have against the Company and/or its employees, officers, directors, members, representatives and/or assigns. You agree to the entry of injunctive relief to stop such a lawsuit or to remove you as a participant in the suit. You agree to pay the attorney’s fees and court costs that the Company incurs in seeking such relief. This provision preventing you from bringing, joining or participating in class action lawsuits: (A) does not constitute a waiver of any of your rights or remedies to pursue a claim individually and not as a class action in binding arbitration as provided above; and (B) is an independent agreement. You may opt-out of these dispute resolution provisions by providing written notice of your decision within thirty (30) days of the date that you first access the Website.
Our site provides users with the opportunity to opt-out of receiving communications from CCH and/or our marketing partners, at the point where we request information about the visitor. By selecting the unsubscribe option below to remove their information from our database to not receive future promotional communications.
If you have any additional questions or would like further information on this topic, please e-mail us at [email protected]
Unsubscribe by emailing at [email protected]
Revision Date: March 23, 2016